Category Archives: Community Management

We need a Community! – Failure is an option

On We need a Community!: Failure is an option – celebrate it.

How the Huffington Post handles 70+ million comments a year

How the Huffington Post handles 70+ million comments a year | Poynter.: “ I really found the concept of Julia interesting Now, we’re a bigger team with the equivalent of about 30 full time moderators. They work 24/7/365 in six-hour shifts going through hundreds of comments per hour each. They’re all based in the U.S. […]

Ambassador programs – be careful with “volunteers” if you are for-profit

A couple of weeks ago I went to the Community Manager Breakfast (San Francisco) where we discussed Ambassador Programs.  Most of the attendees were considering/planning some type of VIP/Ambassador program. I reminded them that there are some legal challenges with “volunteers” for for-profit companies and that they needed to discuss with an attorney since it […]

Godwin’s law – Wikipedia, the free encyclopedia

I’d forgotten about Godwin’s Law. Always good to remember, especially if you happen to be managing a large, public community. Godwin’s law – Wikipedia, the free encyclopedia: “Godwin’s law (also known as Godwin’s Rule of Nazi Analogies or Godwin’s Law of Nazi Analogies[1][2]) is an observation made by Mike Godwin in 1990[2] that has become […]

Thoughts on FoldingStory

I’ve been folding stories on FoldingStory. If you are not aware of it, the idea is to collaboratively create stories. The twist is that each user can only see the last user’s contribution and you only have 4 minutes and 180 characters to write your lines (called “fold”). They say, “FoldingStory™ is a game in […]