Don’t ignore the trolls

Found this today on Everything2. I love how he changed his mind over time, as I have:

Twelve years is more than enough time for my opinion on this subject to evolve. I no longer believe you should ignore trolls. I think you need to meet them head-on and do everything you can to smack them down.

It used to be that our thinking on this topic was that trolls who were ignored would get bored because no one was reacting to them and then they would go away. Once upon a time, it might even have been true — the Internet used to be a lot different place, and trolls used to be a lot simpler creatures.

Times have changed, and I now think “Don’t Feed the Trolls” is an ineffective strategy for troll wrangling. My preferred strategy now is to feed them — to feed them through a wood chipper, if necessary — and to do everything possible to challenge them and hopefully run them off.

Last line is the kicker:

You don’t get rid of a cockroach infestation by pretending it doesn’t exist. You have to turn on the kitchen light, see where they are, and start stomping.

From: http://everything2.com/user/Jet-Poop/writeups/Note+to+self%253A+Ignore+the+troll

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